Privacy Policy

The privacy and security of your personal information is of paramount importance to us. This Privacy Policy outlines why and how we use any personal information we may collect about you when you enquire about or use our services. This is to keep you informed and give you confidence that your personal data is private and secure at all times, in accordance with the General Data Protection Regulation.

Scope

This Privacy Policy applies to WeFindIt LTD with a trading name of We Find It Limited, registered in England and Wales.  Registered office is at 74 International Way, Sunbury on Thames, TW16 7HQ,UK.

The words ‘we’, ‘us’ and ‘our’ all refer to WeFindIt LTD in this policy.

What is Personal Information?

Personal information (or data) is any information that identifies you, for example, name, address, email address, phone number.

What Personal Information Do We Collect?

We collect only that personal data from you that we need to help us to help you with your enquiry or service. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

Personal Data Provided by You

The personal data you give us may include name, title, business address, job title, email address, telephone numbers, usernames.  No passwords are requested or held.

You can give us your personal data, for example, by filling in contact forms on our website, by completing a survey, by communicating them on social media, by corresponding with us by phone or email or by communicating them to us in person.

Personal Data that is Collected Automatically

We may automatically collect the following information:

Technical information, your login information, browser type and version, time zone setting, browser plug-in types and versions and if you access our website via your mobile device, we will collect your unique phone identifier.

Information about your visit, including, but not limited to the full Uniform Resource Locators (URL) and query string, clickstream to, through and from our website (including date and time), page response times, length of visits to certain pages, page interaction information (such as but not limited to, scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number

Information from Third Parties

We never buy lists (for direct marketing or any other purposes) of personal data from third parties where the contacts on the list have not consented to receiving marketing about the type of service we offer.

Information We Generate

Surveys

We occasionally generate surveys for marketing purposes. The surveys are anonymous, but we may give you the opportunity to give your name and any other personal identifiers you deem as appropriate. The results of our surveys are only ever published at an aggregate level and no personal information is ever published against individual responses.

Testimonials

We publish testimonials given to us by clients on our website, on social media, in presentations, case studies and in other formats, which are available publicly. We will always seek your permission before we publish a testimonial you have given about our service.

How Do We Use Your Personal Data?

We will only use your personal data on relevant lawful grounds as permitted by the EU General Data Protection Regulation (from 25 May 2018)/UK Data Protection Act and Privacy of Electronic Communication Regulation. Below are the main uses of your data.

Service Delivery

Your personal data may be collected and used to help us deliver our service to you or answer any queries you may have about our services.

Marketing Communications

We would like to use your details to communicate information to you that you may find relevant and useful.

Clients

We occasionally send you information about or related to our services by email that have been identified as being beneficial to our clients and in our interests. We process your personal information under the ‘legitimate interest’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.

We use the legitimate interests’ legal basis for processing clients’ data for marketing purposes, in accordance with the ‘soft-opt-in’ – Regulation 22 of PECR (Privacy and Electronic Communication Regulation).

The marketing communications we send to clients will be relevant and non-intrusive and the type of information you would reasonably expect to receive from us. You will always have the option to opt-out/unsubscribe at any time.

If you would prefer not to receive above-mentioned marketing and offers, please email our marketing department through info@wefinditltd.com or click the unsubscribe button in the footer of the last email we sent you.

Your privacy is important to us, so we’ll always keep your details secure.

Other Contacts

We would like to send our other contacts information about or related to users of our products and services by email. We would only do this with your express consent. If you consent to us using your contact details for this purpose, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting WeFindIt LTD directly.

If you are receiving marketing communications from above, but no longer consent to receiving them, please email our marketing department at info@wefinditltd.com or click ‘unsubscribe’ in the footer of the last email we sent you.

Your privacy is important to us, so we’ll always keep your details secure.

Recruitment and Employment

In order to comply with our contractual, statutory, and management obligations and responsibilities, we process personal data, including ‘sensitive’ personal data, from job applicants and employees.

Such data can include, but isn’t limited to, information relating to health, racial or ethnic origin, and criminal convictions. In certain circumstances, we may process personal data or sensitive personal data, without explicit consent. Further information on what data is collected and why it’s processed is given below.

Contractual Responsibilities

Our contractual responsibilities include those arising from the contract of employment. The data processed to meet contractual responsibilities includes, but is not limited to, data relating to; payroll, bank account, postal address, sick pay, leave, maternity pay, pension and emergency contacts.

Statutory Responsibilities

Our statutory responsibilities are those imposed through law on the organisation as an employer. The data processed to meet statutory responsibilities includes, but is not limited to, data relating to; tax, national insurance, statutory sick pay, statutory maternity pay, family leave, work permits, equal opportunities monitoring.

Management Responsibilities

Our management responsibilities are those necessary for the organisational functioning of the organisation. The data processed to meet management responsibilities includes, but is not limited to; data relating to, recruitment and employment, training and development, absence, disciplinary matters, email address and telephone number.

Special Category Data

The GDPR defines ‘special category data’ as information about racial or ethnic origin, political opinions, religious beliefs or other similar beliefs, trade union membership, physical or mental health, sexual life, and criminal allegations, proceedings or convictions.

The service we offer does not usually require that we collect, store or handle any sensitive personal data. The only sensitive data we may hold refers to employees of WeFindIt LTD with regard to HR issues (e.g., health issues, ethnicity) to take care of staff welfare and monitor Equal Opportunities, for example. This information is only ever analysed at an aggregate level.

In certain limited circumstances, we may legally collect and process sensitive personal data without requiring the explicit consent of an employee.

(a) We will process data about an employee’s health where it is necessary, for example, to record absence from work due to sickness, to pay statutory sick pay, to make appropriate referrals to the Occupational Health Service, and to make any necessary arrangements or adjustments to the workplace in the case of disability. This processing will not normally happen without the employee’s knowledge and, where necessary, consent.

(b) We will process data about, but not limited to, an employee’s racial and ethnic origin, their sexual orientation or their religious beliefs only where they have volunteered such data and only for the purpose of monitoring and upholding our equal opportunities policies and related provisions.

(c) Data about an employee’s criminal convictions will be held as necessary.

Do We Share or Disclose Your Personal Information?

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.

Statutory & Contractual Disclosure

In order to carry out our contractual and management responsibilities, we may, from time to time, need to share an employee’s personal data with one or more third party supplier.

To meet the employment contract, we are required to transfer an employee’s personal data to third parties, for example, to pension providers and HM Revenue & Customs.

In order to fulfil our statutory responsibilities, we’re required to give some of an employee’s personal data to government departments or agencies e.g., provision of salary and tax data to HM Revenue & Customs.

What Safeguarding Measures Do We Have In Place?

WeFindIt LTD takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of organisational and technical security measures in place, including encryption, firewalls, 2-factor authentication, anti-virus/malware, SSL, restricted access etc.

Do We Transfer Your Data Outside The EU?

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. WeFindIt LTD does transfer and store personal data outside the EU.

Therefore, when you use our website/send us an email/sign up to our newsletter etc., the personal information you submit may be stored on servers which are hosted in non-EU countries. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by WeFindIt LTD to protect your data and comply with the relevant data protection laws.

Where we transfer personal information for the above reasons, we utilise the below safeguarding measures and mechanisms to ensure that your personal data is always safe and secure. We check that software providers are:

GDPR compliance

EU/US Privacy Shield certified

Compliant with EU standard contractual clauses

Nearly all our communication with clients located outside the EU is done by secure cloud technologies, which are protected by Privacy Shield certification, EU standard contractual clauses and GDPR compliance (as above).

Your Rights

Right to be Informed

You have the right to be informed of the data we hold about you and how we process that data. The security of your data is of paramount importance to us.

Right to Access

You have the right to access any personal information that WeFindIt LTD processes about you and to request information about: –

• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from you, information about the source
• We will respond to your request within one month of receipt of the request.

Right to Rectification

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

Right to Object

It is your right to lodge an objection to the processing of your personal data if you feel the “grounds relating to your particular situation” apply.  The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defence of a legal claim.

Right to Data Portability

It is also your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without delay from the current controller if:

(a) The processing is based on consent or on a contract, and

(b) The processing is carried out by automated means.

Right to Erasure & Right to Restrict

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information.

Rights in Relation to Automated Decision-Making & Profiling

We currently don’t use automated decision-making and profiling. But if we were to in the future, you have a right to be informed and to request to have a human reconsider automated decisions and profiling.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

For all requests as outlined above, please contact us as follows:

By email: info@wefinditltd.com

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to WeFindIt LTD, however, as this information is required for us to provide you with our services, we will not be able to offer some/all our services without it.

How Long Do We Keep Your Data?

WeFindIt LTD only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Cookies Policy

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: Wefinditltd.com

Your current state: Consent accepted. Manage your consent.

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyse how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalise the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

What types of cookies do we use?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Modern Slavery Policy

Policy Statement

Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain. We have a zero-tolerance approach to modern slavery and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implement and enforce effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or our supply chain.

We are also committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chain. We expect the same high standards from all of our contractors, suppliers and other business partners. As part of our contracting processes, we include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude and we expect that our suppliers will hold their own suppliers to the same high standards.

This policy applies to all persons working for us or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, agents, contractors, external consultants, third-party representatives and business partners.

This policy does not form part of any employee’s contract of employment and we may amend it at any time.

Scope to Whom this Policy Applies

This policy applies to all persons working for the WeFindit LTD or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, contractors, third-party representatives and business partners.

This policy does not form part of any employee’s contract of employment and the WeFindit LTD may amend it at any time.

Responsibility for Policy

WeFindIt LTD has overall responsibility for ensuring this policy complies with legal and ethical obligations, and that all those under our control comply with it.

WeFindIt LTD has primary and day-to-day responsibility for implementing this policy, monitoring its use and effectiveness, dealing with any queries about it, and auditing internal control systems and procedures to ensure they are effective in countering modern slavery.

Management at all levels are responsible for ensuring those reporting to them understand and comply with this policy and are given any required training.

Compliance With This Policy

You must ensure that you read, understand and comply with this policy.

The prevention, detection and reporting of modern slavery in any part of our business or supply chain is the responsibility of all those working for us or under our control. You are required to avoid any activity that might lead to, or suggest, a breach of this policy.

You must notify your manager as soon as possible if you believe or suspect that a conflict with this policy has occurred, or may occur in the future.

You are encouraged to raise concerns about any issue of suspicion of modern slavery in any parts of our business or the supply chains of any supplier tier at the earliest possible stage.

If you believe or suspect a breach of this policy has occurred or that it may occur you must notify your manager or report it as soon as possible. If you are unsure about whether a particular act, the treatment of workers more generally, or their working conditions within any tier of our supply chain constitutes any of the various forms of modern slavery, raise it with your manager.

We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. We are committed to ensuring no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or may be taking place in any part of our own business or in any part of our supply chain. If you believe that you have suffered any such treatment, you should inform your manager immediately.

Communication and Awareness of this Policy

Training on this policy, and on the risk our business faces from modern slavery in its supply chain will be given where needed.

Our zero-tolerance approach to modern slavery must be communicated to all suppliers, contractors and business partners at the outset of our business relationship with them and reinforced as appropriate thereafter

Breaches of this Policy

Any employee who breaches this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct.

We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy.