Lost Properties Terms

Terms and Conditions

‘We Find It Ltd’ Lost Property

Collecting property

We keep items for a maximum of 90 days from the date of loss. Once we have confirmed that we have found and catalogued your property, it may be collected from our offices near London Heathrow Airport. Please note that items received from the Airlines and Lounges may not be immediately available for collection, so check before collection. We can also send your items by courier at additional cost. We charge a fee to help cover the cost of collecting and storing your property and will require valid identification before we release goods for collection or delivery. If you would like someone else to collect the property on your behalf, you will need to provide a signed letter or email of authorization for them to do so. We will reconfirm these details for you when validating your claim.

Unclaimed items

Items not matched to an enquiry or claimed within 90 days from the date of loss become the property of We Find It LTD. We will remove and securely destroy any personal data before either donating the items to charities, or recycling, disposing of, or selling them. Any revenue generated from unclaimed items contributes towards the cost of running the We Find It LTD.

Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern We Find It Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term We Find It Ltd or ‘us’ or ‘we’ refers to the owner of the website whose registered office is within the UK and Registered in England and Wales, Registration Number. 10361778. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.